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Work with the best minds in the loan distribution business to scale up your career to greater heights. Join our growing team of 3000+ employees, and set the precedent for corporate excellence and employee satisfaction.

Why Should You Work With India’s Largest Loan Distributor?

Work with Andromeda to be an entrepreneur, and not just an employee. Work with us to lead from the front and be a cut above the rest. Work here to exceed expectations. Your own, the organisation’s, and those of its customers’ too.

Market Leaders

Be a part of India’s largest loan distribution network.

Industry Stalwarts

Work with the best minds in the loan distribution business.

Entrepreneurial Workplace

Work in an environment that grooms future leaders.

Technology-first Mindset

Integrate your financial expertise with cutting edge digital technology.

Current Openings

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Job summary

Urgent Opening for Customer Service Executive in Mumbai only. 

Principal Responsibilities

  • Understanding the products and services provided by the company

  • Respond promptly and professionally to customer inquiries via email/call/ticketing tools

  • Identify and assess customers’ needs to achieve satisfaction

  • Establish and maintain good rapport with customers by using positive language and interactive communication

  • Provide accurate and complete information to customers

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Ability to explain complex concepts in a clearer and simpler manner to customers

  • Excellent command over written and verbal English language

  • Keep track of customer interactions

  • Take the extra mile to engage customers

Job Requirements

  • Proven customer support experience

  • Strong call handling skills and active listening

  • Familiar with CRM systems and practices

  • Excellent communication and presentation skills

  • Ability to multi-task, prioritize, and manage time effectively

  • Ability to adapt/respond to different types of customers

  • Languages known - English & Hindi (Tamil, Marathi will give a value addition)

Job summary

Urgent Opening for Customer Service Manager in Mumbai Only. 

Principal Responsibilities

  • Understanding and managing the products and services provided by the company

  • Supervising day-to-day operations in the customer service department

  • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis

  • Implementing an effective customer loyalty program

  • Designing and implementing strategies in view of performance improvement

  • Maintaining accurate records and documenting all customer service activities and discussions

  • Handling escalations by means of telephone and email communication and maintaining customer satisfaction by providing problem-solving resources

  • Maximizing customer operational performance by providing help desk resources and technical advice

  • Accomplishing customer service human resource objectives by recruiting, selecting, training, and coaching employees

  • Managing customer service staff, communicating job expectations, and performing job reviews

  • Presenting customer service information in reviews

  • Auditing customer service procedures and trends and determining system improvements

Job Requirements

  • Outstanding written and verbal communication skills

  • A graduate from any relevant field

  • A minimum of 2 years of proven experience in a senior customer service position

  • Proficiency in Microsoft Office in order to type up reports, results and details of customer interaction

  • The ability to work under pressure

  • Good understanding of management practices and techniques

  • Excellent leadership and interpersonal skills

Job summary

Urgent Opening for HR professionals in Andromeda Sales & Distribution Pvt Ltd

Principal Responsibilities

  • Identifying & Fulfilling manpower requirements as per the business needs.

  • Handling end to end recruitment for all level categories.

  • Source the right candidate's from current database and through Job Portals, Vendor Management, References, Advertisements, Head Hunting, Bulk Hiring, College Campus, Job Fair and Networking.

  • Assist Hiring Managers to conduct interviews.

  • Conducting telephonic & Personal Interview of the candidate. Coordinating with the candidates by giving them the full information about the job profile as well as the company's profile.

  • Screening candidates based on the requirements.

  • Release offer letter & appointment letter.

Job Requirements

  • Candidates with excellent communication skills.

  • Should come with Positive attitude, confident, flexible to shifts & target oriented.

  • Should be able to manage multiple tasks.

  • Should be target oriented/Capable of handling work pressure

  • Immediate joiners will be preferred

  • Minimum 1 – 5 Years of relevant experience in end to end recruitment

Location:- Santacruz/Kurla(Kalina) / Kandivali / Borivali

Qualification:- Any Graduate/MBA

Shift timings:- 9.30am to 6.30pm

Working Days:- Monday To Saturday (all 6days)

Salary:- 02LPA – 04LPA(Based on Candidate)

Contact Person:-HR Apurva- 9867437152 & HR Ishwari- 9082992675

Interested candidates can forward their resume at apurva.doiphode@andromeda.in & ishwari.jadhav@andromeda.in

You can even refer your friends also for the same.

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